Shipping policy

Shipping & Returns 🤠📦

When Will I Get My Order?

We work with a trusted print-on-demand partner to bring y’all high-quality products made just for you! Orders usually take 3–7 days to fulfill, then shipping times vary based on your location:

  • USA: 3–4 business days
  • Europe: 6–8 business days
  • Australia: 2–14 business days
  • Japan: 4–8 business days
  • International: 10–20 business days

Where Will My Order Ship From?

Your order will be printed and shipped from the facility closest to you for the fastest delivery possible!

Will I Be Charged Customs Fees?

If you're ordering internationally, your country may charge additional customs or tax fees. Unfortunately, we can’t control these charges, so be sure to check with your local customs office if you have concerns.

What If My Order Hasn’t Arrived?

If your order seems delayed, here are a few steps to take before reaching out:

âś… Check your shipping confirmation email for any mistakes in your delivery address
✅ Ask your local post office if they’re holding your package
âś… Check with neighbors to see if it was left with them

If everything looks right and your package is still missing, contact us at [insert your support email here] with your order number, and we’ll do our best to help!

Returns & Exchanges 🚫🔄

Because we’re a small business and every product is made-to-order, we can’t accept returns or exchanges if you change your mind or order the wrong size. We totally understand that sizing can be tricky, so be sure to check our size charts before ordering! If you’re unsure, feel free to reach out—we’re happy to help.

What If My Order Arrives Damaged or Incorrect?

That’s on us! If you receive a damaged, defective, or incorrect item, let us know within 7 days of receiving it. Email us at [insert your support email here] with:

📸 Clear photos of the issue
📦 Your order number
đź“ť A brief description of the problem

We’ll work to make it right—whether that means a replacement or a refund!

Can I Exchange an Item for a Different Size or Color?

At this time, we don’t offer size or color exchanges, since everything is custom-printed just for you. But if you think your item was mislabeled, let us know within a week!